If your customer cannot access the Replicated UI, you can still have them
download the support bundle from the Replicated CLI by running the following
commands on the server:
Note: If your on-premise console has a password you will need to authenticate
on the CLI
replicated apps replicated support-bundle <app_id>
Where <app_id> is the id of your application taken from the output of the first command.
(Available in versions of Replicated 1.2.73 and higher)