Hotfix an older release

Is it possible to do a hotfix release on an older release without impacting other customers which are on a later release?

It is possible to upgrade a single customer by doing the following:

  1. Create a new channel
  2. Promote the current release to that channel
  3. Promote the hotfix release to that channel
  4. Update the customer’s license to be on the new channel
  5. Sync the license from the on-prem Admin Console
  6. Install the new release